911 and Dispatch
Exploring the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
Jefferson County 911 is in the process of using artificial intelligence to improve 911 operations and help with dispatcher shortage
Active shooter training at Minnesota State University tested the response of several agencies
Age, capabilities, funding and outages are emblematic of problems facing the country’s emergency communications and response system
The red fire alarm boxes found on street corners continue to be valuable, especially during 911 outages, even 100 years later
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
Chris Lombard was presented the Chief Harlin R. McEwen Public Safety Broadband Communications Award
With Prepared’s technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they’re en route
Download this FireRescue1 computer-aided dispatch systems & records management systems buying guide to learn key steps for product selection, purchasing and implementation
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Fire and police departments across the state are letting citizens know about outage
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
It’s up to each of us to do the work and ensure we’re complementing each other’s missions
Reflecting on the impact of the company’s fire service impact, plus a look to the future
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
New London firefighters have relied on an antiquated, low-tech system to be alerted to calls
“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
FirstNet
As part of a $6.3 billion investment, FirstNet will become the exclusive wireless network to offer first responders uninterrupted priority and preemption across the entire AT&T 5G spectrum
Union President John Sibiga said the report shows the Baltimore County Fire Department “lacks sufficient fiscal, physical, and human resources to accomplish its core mission”
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
Ill. OSHA report highlights accountability, communication among several errors in the death of a relatively new firefighter
Dispatchers overwhelmed by initial fire calls were inundated by calls looking for missing persons, trapped tourists
Wichita firefighters flag a problematic call after responding to a medical emergency and finding a structure fire
